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Selling your bike on BikeFair

A detailed guideline

Get ready

Selling your bike via PC? Better read the blue box and get everything ready up front to save some walking. Selling via mobile? Least you will probably always need at hand is a measuring tape.

Create the ad

This is probably the most time consuming part – but will save you a lot of time later and can also make more money for your bike. So it’s worth doing this right!

1) Location

Go to Sell a bike. Select the exact location where you’re selling (incl. house number – that will help placing the “approximate area” of your bike. We never publish your full address!) and how far are you willing to deliver for free. Note that bigger free delivery distance can mean more interested people, but it is binding and in case buyer doesn’t like the bike in the end, you may need to take more than one such trip.

Are you in a rush? Make sure to check the appropriate box on this page, in several cities we can take the bike off your hands right away.

2) Details about bike

Enter the brand (e.g. Giant, Trek, Bianchi, Batavus) and model (e.g. XC2000, Primeur). Pick the bike type and gender. Then check the frame size of your bike. Frame size is the distance between the pedal axis and the seat tube (do not count the seat tube in):

You can read more here. Complete additional details and fill in the features your bike has. For instance, does the lock go with the bike? – Make sure to tag this here to make your bike more interesting. The more complete bike, the less work it needs and the more people it will attract!

3) Bike verification

Fill in your bike’s frame number and ideally also submit the frame number photo – this will earn you the BikeFair verification badge! We will check the frame number for you and if there’s anything wrong about it, we always let you know first and provide free advice about ideal next steps. You can usually find the frame number here:

Confused? Read more about frame numbers here.

4) Asking price and the ad

Finally, set the price you want to get for your bike and decide if you want any additional help in promoting the bike on BikeFair. Add some, but at least 3, cool photos (our photo guide is available here), name your listing and give the buyer an nice description of what makes your bike unique. In case there are any issues, mention them here, this will save you some disappointment and failed handovers later. The main thing is to always be honest with what you fill in.

5) Check your ad and create your profile

That’s (almost) it! Check your ad for any mistakes, and if you’re happy, go ahead and log in or create your profile. Aside from the common things, we will ask you for two peculiar ones:

A) Your bank account number (IBAN) – you will get paid for your bike by a bank transfer, and we need to know where to send your money.

B) Your ID scan for an identity verification – this is (usually) a voluntary verification which gives your ad extra credibility and helps us prevent bad people from selling stolen bikes. We use extremely confidential and safe service of our payment platform (“bank”) for this and never store this internally. In case you didn’t fill in your bike’s frame number, the ID verification will be obligatory.

Let us find a new owner for your bike

Here comes BikeFair and our magic. We re-post your bike, advertise, and do all the hard marketing and customer service work for you.

If you want, you can also re-post the link to your bike on your social media to help us speed the process up!

The only VERY important thing to do is make sure that if you’re bike is sold elsewhere (or not for sale anymore), you cancel the ad on BikeFair. You can do so in your listings tab.

Set up the handover appointment with the buyer

Once we find the buyer who wants your bike and PAYS FULL DEPOSIT for it, we will let you know. Time to set up a “test ride”/handover appointment!

There are two ways to do this:

a) Via BikeFair chat. You can access the chat by clicking the chat icon in the main menu, or in the sub-menu of your personal dashboard. Remember that you need to be logged in to access the chat.

b) Via WhatsApp/SMS Some of the sellers allow sharing their phone number. You can find that in your order details page. Feel free to send an SMS or a message via WhatsApp and agree on a time and place to meet. Don’t forget to mention why you’re messaging (they may have not noticed you reserved their bike yet), and be polite.

Keep in mind that you may have offered some free delivery from your “home address” – you should be able to meet anywhere within this range with the buyer. We show this area on the map of your bike ad.

Some buyers choose to get their new bike delivered. If that is the case, a delivery company will get in touch with you about when can they pick the bike up. The delivery is on buyer’s own risk, so by the time you’re giving the bike up, the hand-over will already be confirmed by the buyer.

Meet the buyer and hand the bike over

Depending on what you agreed on with the buyer, simply meet them and let them decide if they want the bike or not.

Couple of tips:

1.   “Dress the bike up” – a clean and well oiled bike will always look more appealing than a dirty squeaky one.

2.   Don’t forget to bring all the promised equipment and the original receipt (if you got it)

3.   Be kind and polite.

4.   Give the buyer a chance to ride the bike. No worries about run-aways, we got the deposit ;)

5.   You probably used the bike for a while, so you know everything about it. Explain everything they need to know and give them a head start ☺

6.   If you got the skills and tools, help them adjust the bike (e.g. saddle height) to their needs.

7.   If the bike doesn’t fit or the buyer doesn’t like it for any reason and decides not to take it, do not worry. We’ll find another buyer for you.

Get paid!

The easiest (and probably also the nicest) thing on the whole process. You don’t need to do anything, we will automatically send the money you asked for (less the fees you may have accrued for extra promotion and services) to the bank account you entered in the beginning. The transaction usually takes 2-3 working days.
Not sure which account you entered? Check that in your profile settings.

More questions?
Check the Frequently Asked Questions
Something wrong?
Send us a message via chat, we’re here to help!