Marketplace with legal bikes only
Easy 3-step process
100% money back guarantee

Buying a bike on BikeFair

A detailed guideline

Find the bike you like

Go to Buy a bike and find a bike you like. Use your location and other filters on the side to make things easier for yourself

Reserve the bike

I) Choose your new bike

Select the bike you like, and on the page of that bike click on the “Reserve bike” button.

II) Does it need any extras?

In case your bike is missing any important equipment, you can add it to your reservation now. Select lights, bell, insurance or a lock you want to buy and the appropriate shipping.

There are two options:

a) You can have the accessories shipped immediately no matter what, or

b) We ship only after you see your new bike and confirm you’re taking it (if not, we will cancel this order).

III) Create profile

Log in or create an account and fill in your profile information.

IV) Pay the refundable deposit

Pay the deposit for your bike using iDeal or a credit card.

IMPORTANT NOTE: The deposit doesn’t commit you to take the bike. You can always cancel the reservation with a single click later, and BikeFair will refund the full amount. Read more below. WHY? To prevent scam, avoid cash handling with strange people and provide assurance for both. Check our FAQ for more.

Set up a test ride with the seller

There are two ways to do this:

a) Via BikeFair chat. You can access the chat by clicking the chat icon in the main menu, or in the sub-menu of your personal dashboard. Remember that you need to be logged in to access the chat.

b) Via WhatsApp/SMS Some of the sellers allow sharing their phone number. You can find that in your order details page. Feel free to send an SMS or a message via WhatsApp and agree on a time and place to meet. Don’t forget to mention why you’re messaging (they may have not noticed you reserved their bike yet), and be polite.

Meet the seller and try the bike

Every seller can decide if they want to make things a bit easier for you by delivering the bike in a certain range for free. You can find the free delivery area when you scroll down the page of your selected bike – you will find a map like this.

Need the bike delivered directly to your home/office? We’re here to help. Click on the Delivery assistance button in the chat and we will be in touch with you. Note that you will have to pay for the delivery (ca €30-€50)

Decide if you want the bike

a) Love the bike and want to keep it?

Then confirm the handover via the button in your orders tab and the bike is yours!

b) Something not feeling right?

Then click on the reservation on your orders tab and then click on “Cancel order” button. BikeFair will automatically send you a 100% refund to the account you paid from! This usually doesn’t take longer than 2-3 business days.

Not sure how to decide? Check our guide on how to pick the right bike.

More questions? Check the FAQ
Something wrong?
Send us a message via chat, we’re here to help!